Frequently Asked Questions
How do I know a part fits my vacuum or mop?
Every product page lists the compatible brands and model numbers. Match the model printed on your device (or in its manual) to the compatibility list. Still unsure? Contact us with your model and we’ll confirm the right part.
Are these genuine (OEM) or aftermarket parts?
Our parts are high-quality aftermarket replacements designed to fit and perform like the original, at a lower price. We are an independent seller and are not affiliated with the brands referenced; brand and model names are used only to indicate compatibility.
How fast do orders ship?
Orders ship quickly from the US, with typical delivery in about 7–15 business days. You’ll receive tracking once your order is on its way.
Do you offer free shipping?
Yes — orders over $29.99 ship free. Orders under $29.99 have a low flat shipping rate shown at checkout.
What is your return policy?
If a part doesn’t fit or you’re not satisfied, contact us and we’ll make it right. See our Refund Policy for full details.
How often should I replace filters and mop pads?
As a general guide, replace vacuum and air-purifier filters every 2–3 months (sooner with pets), and swap washable mop pads once they show wear or stop cleaning evenly. Fresh parts keep suction, filtration and cleaning at their best.